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	Subject: Working time
	1		What is the maximum number of hours that people are allowed to work during the week, on average?
	2		How do we accommodate occasional rush jobs, when people might have to work 15 hours a day for six days running?
	3		Does this 48 hours include overtime?
	4		We work very long hours for some months a year, but relatively short hours otherwise. Do we have to take on extra people for the seasonal peaks?
	5		If we do take on extra people for seasonal peaks, are they also covered by the 48-hour maximum?
	6		If people have been on holiday, can we ask them to work extra time to bring their average working hours up?
	7		Do we still have to have a written agreement with employees who agree to disapply the limit?
	8		Where one employee in a team refuses to work more than the statutory maximum hours, though the rest are willing, is there anything we can do?
	9		Is travelling time included in working hours?
	10		Does time spent on training count as working time?
	11		Does lunch time count as working time?
	12		How do we deal with the hours when people are on call?
	13		We asked people to come in over a weekend, to rescue what they could from our premises after a flood. Does the time count towards the 48-hour limit?
	14		What is the current position on paid annual leave?
	15		How do we calculate the holiday entitlement of part-timers?
	16		How many days off do people have to have during the week?
	17		Is the entitlement of 17 year olds different from that of adult workers?
	18		We work in the catering industry and use split shifts. Apart from the 48-hour limit, are there other regulations we might fall foul of?
	19		Is there a limit on the amount of night-time working that we can ask from our employees?
	20		What does the annual health assessment for night workers entail?