Employment Law

	Subject: Debt recovery
	1		Is it always worth pursuing overdue debts?
	2		How can I recover debts without alienating valued customers?
	3		Should I be prepared to compromise?
	4		What key factors determine how strong my negotiating position is?
	5		Can I charge interest on overdue debts?
	6		When should I use a solicitor?
	7		What other third parties collect debts?
	8		Will using a solicitor (or another third party) alienate my customers?
	9		How much does a solicitor charge?
	10		How can I find a suitable solicitor (or debt collection agency)?
	11		What alternatives do I have before taking legal action?
	12		How do I start taking legal action?
	13		What evidence of the debt do I need to have?
	14		What should I do if the customer claims I have not fulfilled the contract?
	15		Does it matter whether the customer is an individual, a small business, a larger company or a public sector organisation?
	16		What legal options do I have?
	17		Do I need a solicitor for a court case?
	18		How difficult, expensive and time-consuming is the small claims procedure?
	19		How long is a 'fast track' or 'multi-track' court case likely to take and how much might it cost?
	20		How should I prepare for a court case?
	21		Does winning a court case guarantee payment?
	22		What are my options for 'enforcing judgment'?