My wife and I were experiencing difficulties with a neighbour who had a right of access over our driveway. We decided to approach Steele Raymond because nothing that I read about dealing with this type of situation seemed to work with our neighbour, it just got worse.
Firstly, Steele Raymond wanted to visit our property to see the situation on the ground. They coincidentally saw our neighbour, saw what was happening and assured us that our concerns were not unfounded. We immediately went from "surely this is not right?" to "how are we going to deal with this?", it's a big and very important step. For us things were about to get far worse as soon as we sought to address things, and the value of having a highly skilled empathetic team representing us was abundantly clear. Every step was explained, risks, benefits, costs, alternatives. We got consistent quality advice and representation over a 6 year period as our neighbor and his many and varied legal representatives threw everything at us. The Steele Raymond team were brilliant, they made an unbearable situation manageable. They guided us through every possible alternative to court action, whilst all the time preparing us to be ready should it become necessary, and it did through the county court, through requests to appeal and through the Land Registry First Tier Tribunal. They found us a barrister who was equally good and stuck with us all the way through.
We won each and every time our case came before a judge. This was not just that we had a good case, it was how it had been prepared by Steele Raymond. Each time we went into court we were awarded costs on the indemnity basis and this was because we had been guided to do the right things at the right time and not to let emotion take control of our behaviour, when our neighbour had just about done the opposite. We simply could not have done this on our own and from seeing how our neighbour was represented, there is clearly no guarantee that this quality of service comes from all legal firms.
Steele Raymond were friendly, helpful and engaging, but they also said it to us straight, they told us what they thought of the situation, they did not just reflect what we wanted to hear.
In our final meeting with Steele Raymond and our barrister we said that we sincerely hope that we never have to see them again in a professional capacity, but whether we see them again or not, we would like to consider them as friends. I hope nobody else finds themselves with the sort of problems we had, but if they do, I would 100% recommend this team.