Carol has a number of longstanding clients, reflecting the trust and confidence she inspires. Clients value the way Carol balances care for detail with a practical route through the steps. She identifies the provisions that will matter in day-to-day operation, not only at completion, and she frames issues in clear, everyday language. Early calls on risk are a hallmark, alongside well-sequenced communication that keeps agents, valuers, lenders and counterpart lawyers working in step.

Recent instructions have included advising on the redevelopment of a major tourist attraction under tight deadlines, the acquisition of a multi-parcel development site, and the sale of a site to a national supermarket conditional on planning. In each case the emphasis is on aligning documents to commercial reality, keeping ancillary pieces moving in parallel, and avoiding late-stage surprises.

Those who work with Carol tend to see negotiations that stay constructive, drafting that reflects how the parties intend to operate, and steady progress from heads of terms through to completion.