She also advises on disputes relating to trusts, including where there’s a dispute between the executors and the beneficiaries.

Often Louise’s workload is made up of cases involving emotive and distressing circumstances, including parties seeking to benefit from financial abuse of vulnerable people, or fraudulently created wills.

Louise balances being understanding and reassuring with being objective and ultra-efficient. She is very used to clients coming to her in moments of grief and panic. Her calming approach helps elicit the facts which will likely need further exploration. Often at the end of an initial call with Louise, new clients will say they already feel better, having felt listened to and understood.

A pragmatic approach to the likely costs of any dispute is vital, particularly in this area of work where there are can often be a number of different parties arguing over a limited ‘pot’ of money. Louise offers frank advice to clients, always encouraging the consideration of alternative dispute resolution (ADR) with the aim of resolving matters more quickly and cost effectively.

Louise’s clients come from all over the country and from referrals from other solicitors who know of her expertise and reputation. She regularly instructs barristers, several of whom she has built up a trusted relationship with over many years.