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Coronavirus (COVID-19): Working to minimise the spread of COVID-19 whilst maintaining quality service

26 March, 2020

The ability of our solicitors and support staff to work remotely is central to Steele Raymond’s continuity arrangements. Many of our staff members have already been working from home effectively since the UK Government advised measures on 16th March 2020, which has enabled us to provide an uninterrupted service to our clients.

As of Tuesday 24th March, in direct response to the Government’s announcement of strict new measures on non-essential travel and working from home, we have taken the decision to temporarily close our physical office locations until further notice.

At this juncture, Steele Raymond would like to emphasise our continued commitment to our clients and to providing the same high levels of service and support that they have come to expect from our firm.

All Steele Raymond staff members are able to communicate via email, over the telephone or via video conferencing where required. Direct dial phone numbers (available for all solicitors on our website) will automatically divert the phones to their remote working location.  As stipulated by the Government, our staff will not be travelling to face to face meetings until such time as the situation improves.

Partner and Chairman of the firm, Tim Stone explained the decision, saying:

“We are starting another phase in our Nation’s collective fight against the Coronavirus. This marks a significant change in the collective working practices of our staff, clients and business partners.

“I fully appreciate that the speed and change of this situation has been very challenging and I would like to personally thank all our staff and valued clients for their positive approach to these changes.

“We are blessed with great technology and an amazing support team who have, and continue to, help us deliver the highest quality services and support to our clients.”

Regular updates

As a firm, we will be reviewing the situation on a regular basis and will provide updates and insights via our website and social media platforms such as LinkedIn, Twitter and Facebook.

Contacting us

Please do continue to liaise with your regular contact at Steele Raymond either by phone or email in the usual way. Direct dial numbers and email addresses can be found by visiting the relevant profile via the Our People section of our website.

If you have any concerns, questions or direct enquiries relating to our temporary office closure, or to the impact of the coronavirus, either on you as an individual or as a business owner, please contact your usual contact on their direct line or alternatively on 01202 294566 or email webenquiry@steeleraymond.co.uk.  

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