At Steele Raymond LLP we take your privacy seriously and this privacy statement explains what personal data or information we collect from you, and from people who visit our website, and how we use it.
We would encourage you to read the information below.
Who are we?
Steele Raymond LLP is a limited liability partnership (OC311376) and our registered office address is: Richmond Point, 43 Richmond Hill, Bournemouth, BH2 6LR.
What personal data or information do we collect?
We may collect personal data about clients, prospective clients, job applicants, our current and former employees, suppliers, and external experts. The personal information we collect may include your name, address, email address, IP address, and information regarding what pages you access on this website and when.
How do we collect data or information from you?
We collect personal information about you when you:
We may obtain information from third parties, such as your accountant, third parties dealing with you, or financial institutions in the course of our work. This information will be used by us in dealing with your case or, if you are an employee or applicant in dealing with your employment position.
How is your information used?
We collect your personal data or information to operate the firm effectively and provide you with a high-quality service. We may use your information:
We believe that all these purposes are justified on the basis of our legitimate interests in running and promoting the firm, our contractual requirements to deliver the agreed legal services to you, and our legal obligations, both as a LLP and responsible employer. The exception is for sending email marketing about our services, which we carry out on the basis of consent or legitimate interests. If you would like to know more, please read below:
Where we need personal data from you to meet our legal obligations or to perform services for you, if you fail to provide the information needed, or object to our using it, we may not be able to proceed to carry out the necessary work or to act for you in the absence of the data requested.
As a client, we will hold the following information about you:
We store your information in our practice management system and our accounting system on our secure servers based in the EU. We also hold paper copies of your information in the client matter files, stored in our offices and in a secure, offsite storage archive, managed by Iron Mountain.
We use the following third-party online tools:
We occasionally use third-party online tools:
We will retain your client matter file for the duration of our relationship with you, then for a minimum of 7 years after, and a maximum of 15 years, if required for audit purposes. Where there are specific retention periods relating to your matter file, we will make you aware of these at the time we open and close the file. If we act on your behalf and close the matter whilst you are under 18, we will retain your file for a minimum of 7 years after your 18th birthday. We will retain financial records for 6 years, following the end of the current financial year.
As a prospective client, we may hold the following information about you:
We store your information on our secure servers based in the EU. Communications with you relating to your initial enquiry may also be stored in our email system for a period of 6 months. We will retain minimal personal information about you to enable us to conduct conflict of interest checks as required by the Solicitors Regulatory Authority.
We occasionally use third-party online tools:
When you apply for a job with us, we may hold the following information about you:
We store your information on our secure servers based in the EU. We will also store communications with you relating to the interview process on our email server, based in the EU. We will retain your personal data relating to the review, interview and selection process for a period of six months after the interview date.
Current and Former Employees
When you work for us, we may hold the following information about you:
We store your information in our HR system on their secure servers based in the EU and in hard copy in a secure filing cabinet in the office. We will also store communications with you on our email server, based in the EU. We will retain your personal data for the duration of your employment and for a period of 7 years after you leave the firm. We may store your hard copy file in our offsite storage location, managed by Iron Mountain. Beyond this point, we only retain minimal information about you to confirm the period of time you were employed by the firm for reference purposes. We share your information with HMRC, and our chosen pension / benefits providers.
External Experts and Suppliers
When you work with us to provide expertise to matters we are working on, or to provide us with any goods or services, we may hold the following information about you:
We store your information in our practice management system and accounting system on our secure servers based in the EU. We will also store communications with you on our email server, based in the EU. We will retain your personal data for the time you are available as an expert and for a maximum of 1 year after you are no longer available.
When you sign up to or join us at an event run by Steele Raymond LLP, we may hold the following information about you:
We will store your information on our secure servers hosted in the EU. We may also store communications with you after you have signed up in our email system on our secure servers hosted in the EU.
We currently use third party online tools to help us manage our event invitations:
Who has access to your information?
We do not sell or rent your personal data or information to any third party or share your information with third parties for their marketing purposes.
We will disclose your data or information if required by law, for example by a court order or for the prevention of fraud or other crime.
We may pass information about your matter to the prosecution and to other parties within the justice system (e.g. Counsel, Barristers, Police) as required to provide legal services to you.
We may pass your information on to third party service providers, agents or subcontractors for the purposes of completing a task or providing services to you on our behalf (e.g. to provide external expertise in your matter). However, we disclose only the personal information necessary to deliver that service and have a contract in place that requires them to keep your information secure and not to use it for other purposes.
Third party service providers who act as data processors on our behalf:
Transfers outside of the European Economic Area
Your personal information in the European Economic Area (EEA) is protected by data protection laws, but other countries do not necessarily protect your personal information in the same way. The EEA covers all countries in the EU plus Norway, Liechtenstein and Iceland. A limited number of the third-party providers we use to help us manage our business and services may involve data transferring to the United States or other countries outside of the EEA. Specific providers are identified above and we link to their relevant Privacy Policies.
You have certain rights over the processing of your personal information by Steele Raymond LLP. These are:
We do not undertake direct marketing activities, so you will not receive such information from us.
We do not use your data for automated decision making or profiling.
How you can update your information
The accuracy of your information is important to us. If you change your contact details or if you want to update any of the information we hold on you, please email us at: [email protected] by post at: COLP, Richmond Point, 43 Richmond Hill, Bournemouth, BH2 6LR.
How you can access your personal information
You have the right to ask for a copy of the personal information Steele Raymond LLP hold relating to you. To do this please contact: [email protected] or by post at: COLP, Richmond Point, 43 Richmond Hill, Bournemouth, BH2 6LR.
You also have the right to lodge a complaint about our processing of your personal data with the UK’s Information Commissioner’s Office
Keeping your data secure
When you give us personal information we take steps to ensure that it’s treated securely and strive to protect it on our internal systems. Our secure server systems encrypt your information.
Contacting us via email
We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government standards. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
Visitors to our Website
Cookies are small text files that are placed on your computer by websites that you visit. They are necessary in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Unless you have set your browser to block cookies, this site will place the following cookies on your computer.
|Google Analytics||Google Analytics uses the information from these cookies to provide insight into how people are using the website, how often they visit and how they move around the site||More information|
|Ruler Analytics uses the information from these cookies to provide insight into how people are using the website, how often they visit and how they move around the site||More information|
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information for internal purposes only. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual by name.
Links to other websites
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
To contact Steele Raymond LLP with a data protection query regarding the processing of your personal data, please use the contact us or email: [email protected]
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 01/12/2020.